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How does AI facilitate patient triage in radiology?

Artificial intelligence is the source of many advances in pathology diagnosis and patient care. Optimizing patient triage is an excellent example of this, particularly in the field of radiology.

What are the challenges regarding patient triage in radiology? How does AI meet these crucial challenges in concrete terms?

The crucial role of patient triage in radiology

Healthcare establishments are sometimes faced with massive influxes of patients, overloading the medical staff’s capacity to care for them. In this delicate situation, patient triage is a process that determines which patients should be treated first, according to the severity of their pathology. 

On a day-to-day basis, triage is also used to give patients shorter appointment times, depending on their state of health. The aim of patient triage in radiology is simple: to prioritize the treatment of life-threatening emergencies over other requests. 

Medical triage is therefore based on a diagnosis, often established by a medical imaging examination. 

In this context, radiologists face several challenges:  

In short, radiology professionals need to prioritize patient care in an informed way, as quickly as possible, in a high-pressure environment with no room for error.

Artificial intelligence: a revolution in patient triage?

Still an emerging technology in the field of radiology, AI is full of promise to help radiologists facilitate patient triage.

In concrete terms, artificial intelligence is capable of automating certain tasks, such as analyzing a medical image to detect an anomaly. It can also formulate a hypothesis about the origin of the anomaly and support it with image and diagnostic databases.

AI is therefore capable of:   

  • More rapid detection of pathologies requiring urgent treatment, such as stroke, pulmonary embolism or internal bleeding.
  • Reducing wait times by speeding up the medical image analysis process.
  • Relieving radiologists’ workloads, thereby enabling them to focus on the most critical medical procedures.
  • Increasing patient satisfaction through faster, more personalized care.

AI and patient triage: challenges remain 

Despite these undeniable benefits, the use of artificial intelligence for patient triage in radiology still faces several challenges today.

Firstly, triage decision-making cannot be entirely dependent on AI. There is always a possible risk of error: clinical validation by the radiologist is essential to ensure reliable decision-making. Therefore, technology cannot completely replace the human element. 

Secondly, the use of artificial intelligence raises a number of ethical issues. Can you really ask an AI which patient should be treated first? Can we guarantee the confidentiality of health data entrusted to AI for analysis? There are as yet no definitive answers to these questions, which are the focus of much debate in the medical world.

Finally, medical staff need to be trained and supported in the use of solutions based on artificial intelligence, so that they thoroughly understand how these tools work and can exploit their full potential.


Adopting AI in radiology departments means patients can be triaged faster and more efficiently. As a result, patients are better cared for, and radiologists can be relieved of part of their workload to focus on the most important tasks. This technological revolution has only just begun! Would you like to integrate artificial intelligence into your radiology practices?

Schedule a demo of our solutions today!